Shipping

Canada – all orders over $200 ship free via Canada Post

Courier shipping within Canada via UPS is available for a flat fee of $20

Local Toronto Pickup – Free, available by appointment only Monday – Saturday. You will receive an email when your order is ready to pick-up with details on how to book an appointment.

United States - $15 flat rate and free shipping for orders above $300 with UPS

International - $25 flat rate and free shipping for orders above $300 with UPS

Rush shipping is available at check-out for an additional fee. If there is no rush shipping option available for you while checking out, please e-mail us and we will assist you with your order. Orders shipped outside of Canada may be subject to import duties and taxes that cannot be calculated at the time of checkout. All additional charges are the responsibility of the customer.

 

All ready-to-ship orders ship within 1-3 business days. Made-to-order items ship within 5-7 business days unless otherwise noted. For rush shipping on made-to-order items please email us for an accurate delivery estimate.

We ship orders out Monday to Friday during business hours.

Domestic orders typically arrive within 5-6 business days via Canada Post expedited shipping. Please note that there may be unexpected postal delays due to UPS/Canada Post that are out of our hands.

Our estimated shipping times are:

ONTARIO AND QUEBEC: 2-4 Days

REST OF CANADA: 2-6 Days 

UNITED STATES: 3-10 Days

INTERNATIONAL: 4-15 Days

 

All orders will receive a tracking number once the order has been shipped. If you have not received your tracking number or are unsure of how to track your order please contact us and we'd be happy to assist you. Please allow up to 48 hours for the tracking information to update, longer if your item has been shipped over a bank holiday.

Once an order has been processed and/or shipped it can no longer be cancelled. Items are shipped to the shipping address provided by the customer. We cannot be held responsible for any shipping address errors made by the customer. Please note that Devlyn van Loon is not responsible for lost or missing items. Items are shipped to the shipping address provided by the customer and we are not responsible for orders that are lost or missing due to inaccurate shipping information provided at check-out.